Over the course of my life and work, I have developed and/or am continuing to hone the following skillsets across various domains. Apart from professional skills, I also pursue my curiosities by questing and questioning the world around me (and the inner world within).

Languages: English (Native), Mandarin Chinese – Simplified (Intermediate), Japanese (Beginner)


Skillsets (Thematically organised)

Library and Information Studies Skills:

  • Bibliographic Control of Information (Thesaurus, Controlled Vocabulary)
  • Cataloguing and Classification (Dewey Decimal System, Library of Congress Subject Headings, BIBFRAME, Resource Discovery and Access)
  • Collection Development and Management 
  • Customer Service and Reference Work (in-person, remote, chat)
  • Event Coordination and Planning
  • Grant Applications and Writing
  • Heritage Literacy
  • Human Computer Interaction
  • Human Information Interaction
  • Information Design 
  • Instructional Design 
  • Media Literacy
  • Operations
  • Project Management
  • Research (Business Information Literacy Research, etc)
  • Secretariat Duties
  • Stakeholder Management
  • Storytelling (Children and Youth)
  • Strategic Planning
  • Time Management

Community Building and Engagement:

  • Outreach and Engagement
  • Partnership Management
  • Programming
  • Workshop Design
  • Workshop Facilitation

Communication:

  • Business Writing
  • Collaboration
  • Company Newsletter Design
  • Content Curation
  • Content Development
  • Copyediting
  • Copywriting
  • Creative Writing (Poetry)
  • Longform Writing
  • Presentation
  • Public Speaking
  • Report Writing
  • Storytelling

Data:

  • Data Analysis (Intermediate)
  • Data Visualisation (Excel, PowerBI, Tableau: Intermediate)
  • Logical Reasoning
  • Performance Metrics Management (Balanced Scorecard)
  • Post-Programme Evaluation

Design, Design Thinking and User Experience:

  • Affinity Mapping
  • Futures Thinking
  • Game Design
  • Industry/Market Research
  • LUMA-certified Practitioner
  • Persona Empathy Mapping (Facilitator of Large-Scale Workshop)
  • Photography (Film, Digital, Instant)
  • Prototyping (low-mid-high fidelity)
  • Qualitative Research Methods and Tools
  • Systems Thinking
  • Usability Testing
  • User Interviews
  • User Journey Mapping
  • User Research and Insights
  • Visual Literacy
  • Wireframing

Education and Youth Work:

  • Curriculum Development
  • Mentoring (Youth)
  • Tutoring (Volunteer and Paid assignments across different subjects, levels, and contexts)

Public Health:

  • Knowledge Mobilisation and Knowledge Translation
  • Mental Health Advocacy
  • Mental Health Literacy