Over the course of my life and work, I have developed and/or am continuing to hone the following skillsets across various domains. Apart from professional skills, I also pursue my curiosities by questing and questioning the world around me (and the inner world within).
Languages: English (Native), Mandarin Chinese – Simplified (Intermediate), Japanese (Beginner)
Skillsets (Thematically organised)
Library and Information Studies Skills:
- Bibliographic Control of Information (Thesaurus, Controlled Vocabulary)
- Cataloguing and Classification (Dewey Decimal System, Library of Congress Subject Headings, BIBFRAME, Resource Discovery and Access)
- Collection Development and Management
- Customer Service and Reference Work (in-person, remote, chat)
- Event Coordination and Planning
- Grant Applications and Writing
- Heritage Literacy
- Human Computer Interaction
- Human Information Interaction
- Information Design
- Instructional Design
- Media Literacy
- Operations
- Project Management
- Research (Business Information Literacy Research, etc)
- Secretariat Duties
- Stakeholder Management
- Storytelling (Children and Youth)
- Strategic Planning
- Time Management
Community Building and Engagement:
- Outreach and Engagement
- Partnership Management
- Programming
- Workshop Design
- Workshop Facilitation
Communication:
- Business Writing
- Collaboration
- Company Newsletter Design
- Content Curation
- Content Development
- Copyediting
- Copywriting
- Creative Writing (Poetry)
- Longform Writing
- Presentation
- Public Speaking
- Report Writing
- Storytelling
Data:
- Data Analysis (Intermediate)
- Data Visualisation (Excel, PowerBI, Tableau: Intermediate)
- Logical Reasoning
- Performance Metrics Management (Balanced Scorecard)
- Post-Programme Evaluation
Design, Design Thinking and User Experience:
- Affinity Mapping
- Futures Thinking
- Game Design
- Industry/Market Research
- LUMA-certified Practitioner
- Persona Empathy Mapping (Facilitator of Large-Scale Workshop)
- Photography (Film, Digital, Instant)
- Prototyping (low-mid-high fidelity)
- Qualitative Research Methods and Tools
- Systems Thinking
- Usability Testing
- User Interviews
- User Journey Mapping
- User Research and Insights
- Visual Literacy
- Wireframing
Education and Youth Work:
- Curriculum Development
- Mentoring (Youth)
- Tutoring (Volunteer and Paid assignments across different subjects, levels, and contexts)
Public Health:
- Knowledge Mobilisation and Knowledge Translation
- Mental Health Advocacy
- Mental Health Literacy